Metro Commercial provides a broad range of services to its clients in the commercial, retail and industrial property markets. Our activities include sales and leasing, property and facilities management, property marketing, tenant representation, and residential project marketing.
We aim to provide the highest level of service to our clients and our clients' customers and business partners. As an organization, we use personal information in ways that enable us to provide excellent service, while respecting individuals' privacy and adhering to applicable legislation, which includes the Commonwealth Privacy Act 1988.
Personal Information Collected and Held
Metro Commercial collects and holds a range of personal information. It includes names, contact and other details of personnel at our corporate clients, information relating to our personal clients, tenant details and information on market participants. We may also deal with personal information that is held by our clients, for example, personal information stored in facilities that we manage. We also hold personal information that relates to those that use the facilities and buildings under our management. On our website, individuals may enter their details in order to receive marketing information about properties we are selling, leasing or managing on behalf of our clients.
Use and Disclosure of Personal Information
In our business, we use and disclose personal information in various ways. We use personal information for the purposes of providing our services to clients, maintaining client relationships (such as informing our clients and prospective clients of properties and services that may be of interest to them) and for our other related business activities. We may pass personal information to our clients, contractors, agents and other third parties that assist us in our business, including property managers, credit reference agencies, banks and our professional advisers and, consequently, such information may be transferred to countries outside Australia. We may also use personal information for related research and marketing purposes. If you do not wish to personally receive any such marketing information, please email us at info@metrocommercial.com.au.
Security, Storage and Access to Personal Information
We will protect clients' and individuals' information that is sensitive, private or confidential just as carefully as we protect our own. Metro Commercial has a responsibility to maintain accurate and complete records and to keep personal and confidential information protected from unauthorised use or disclosure and in doing so, holds personal information on secure systems.
Metro Commercial will respond to requests from individuals about their personal information and if an individual notifies us that they do not want to personally receive marketing material, we will ensure that no further marketing is addressed or sent to that individual. If you would like to access or request amendments to your personal information held by us, please contact us at reception@metrocommercial.com.au or write to us at
Metro Commercial
PO Box 155
Double Bay NSW 1360
Australia
Telephone: +61 2 9362 8888,
Facsimile: +61 2 9362 8833.
By providing us with your personal information, you consent to the use of that information as set out in this policy.